Privacy Policy for Unfiltered Skin Lab

Effective Date: January 1, 2025

At Unfiltered Skin Lab ("we," "us," "our"), located in Costa Mesa, California, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make an appointment, or use our services.

1. Information We Collect

We collect personal information that you provide to us directly through interactions with our services. This may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.

  • Health and Medical Information: For the purpose of providing skincare services, we may collect information about your skin type, medical history, and other health-related data.

  • Payment Information: Credit card details and billing information for services rendered.

  • Service Preferences: Information about the services you request or receive at Unfiltered Skin Lab.

2. How We Collect Your Information

We collect information from you in the following ways:

  • Online Forms: When you book an appointment or contact us through our website or other digital channels.

  • In-Person: When you visit our clinic for a service or consultation.

  • Software (Boulevard): We use Boulevard, a third-party software platform, to store and manage your personal and service-related data. Boulevard helps us track your appointments, preferences, and service history in a secure manner.

  • Payment Processing: When you make a payment for our services, we process your payment information securely.

3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To book and manage your appointments, provide skincare treatments, and customize your services.

  • Communication: To send you confirmations, reminders, and updates regarding your appointments and services.

  • Marketing: With your consent, we may send promotional offers, newsletters, or other communications to keep you informed about new services or special deals.

  • Payment and Billing: To process payments and handle billing issues related to our services.

  • Compliance: To comply with legal and regulatory requirements, including maintaining records for health and safety reasons.

4. How We Protect Your Information

We take your privacy seriously and have implemented measures to safeguard your personal information. We use industry-standard encryption methods to store and protect your data within Boulevard, and we limit access to your information to only those who need it to perform their duties. While we make every effort to protect your personal information, no data transmission over the internet or method of electronic storage can be 100% secure. Therefore, we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with service providers like Boulevard, who assist in managing our business operations (such as appointment scheduling, payment processing, and customer support). These third parties are required to protect your information and only use it for the purposes for which we disclose it to them.

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal process, protect our rights, or prevent fraud.

6. Your Choices and Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: If your personal information is inaccurate or incomplete, you have the right to request corrections.

  • Deletion: You may request the deletion of your personal information, subject to legal and regulatory requirements.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the instructions in the communications or by contacting us directly.

  • Data Portability: You have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email/Phone Number].

7. Children’s Privacy

Unfiltered Skin Lab does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Privacy Policy will be posted on our website, and the revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Unfiltered Skin Lab
230 east 17th st, suite 203
Costa Mesa, CA 92627
Phone:
Email: info@unfilteredskinlab.com